Privacy Policy

1. What We Collect

We collect information you give us directly, including:

• Contact information: Name, email, phone number, company name.
• Project information: Briefs, files, credentials, and communications shared during our engagement.
• Payment information: Processed via third-party payment providers — we do not store your full card details.
• Website data: IP address, browser type, pages visited, and cookies when you visit our website.

2. How We Use Your Data

We use your data strictly to:

• Deliver and improve our Services to you.
• Communicate about your project and send invoices.
• Comply with legal obligations.
• Send marketing emails — only with your consent, and you can unsubscribe at any time.

We do not sell your data to third parties. Full stop.

3. Who We Share It With

We share data only with:

• Service providers (e.g., cloud hosting, project management tools, payment processors) who are bound by confidentiality agreements.
• Legal authorities if required by law.

We do not share your data with advertisers or data brokers.

4. Data Retention

We retain your data for as long as our business relationship is active and for up to 5 years afterward for legal and accounting purposes. You can request deletion of non-essential data at any time.

5. Your Rights

Depending on your jurisdiction, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data.
• Object to or restrict how we process your data.
• Data portability (receive your data in a usable format).

To exercise any of these rights, contact us at privacy@olium.agency.

6. Cookies

Our website uses cookies for basic analytics and functionality. You can disable cookies in your browser settings, though some features may not work correctly. We do not use invasive tracking or third-party advertising cookies.

7. Security

We implement industry-standard security measures including encryption, access controls, and secure data storage. However, no system is 100% secure — we will notify you promptly in the event of a data breach that affects your information.

8. Third-Party Links

Our website or deliverables may link to third-party sites. We are not responsible for their privacy practices. Read their policies independently.

9. Children's Privacy

Our Services are not directed at anyone under the age of 16. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or a notice on our website. Continued use of our Services after changes constitutes acceptance.

11. Contact

For any privacy concerns or data requests:
Olium Agency
Email: privacy@olium.agency