Terms & Conditions
1. Who We Are
Olium is a digital and technology agency providing services including but not limited to web development, app development, digital strategy, design, and technology consulting ("Services"). By engaging with us, you agree to these terms.
2. Our Agreement
These Terms form a binding contract between you (the "Client") and Olium. If you do not agree, do not use our services. Specific project terms are governed by a separate Statement of Work (SOW) or contract, which takes precedence over these general terms where there is conflict.
3. Payment
- Fees are as agreed in your SOW or proposal.
- Invoices are due within 14 days of issue unless otherwise agreed.
- Late payments accrue interest at 1.5% per month.
- We reserve the right to pause or terminate work on overdue accounts without liability.
4. Intellectual Property
- Upon full payment, Olium assigns ownership of custom deliverables created specifically for you.
- We retain ownership of all pre-existing tools, frameworks, templates, and proprietary methodologies used in your project.
- We retain the right to display your project in our portfolio unless explicitly agreed otherwise in writing.
5. Revisions & Scope
- The number of revisions is defined in your SOW. Work beyond agreed scope is billed at our standard hourly rate.
- Scope changes must be approved in writing by both parties before work begins.
6. Client Responsibilities
You are responsible for:
- Providing accurate, timely content, feedback, and access required for project completion.
- Ensuring you have legal rights to any materials (logos, images, text) you supply to us.
- Delays caused by your failure to provide materials do not extend our liability for delivery timelines.
7. Warranties & Disclaimers
- We warrant that our work will be performed with reasonable skill and care.
- We do not guarantee specific business outcomes (e.g., revenue growth, search rankings, app store approvals).
- Third-party platforms, APIs, and tools are outside our control — we are not liable for their downtime or changes.
8. Limitation of Liability
Our total liability to you for any claim arising from our Services shall not exceed the total fees paid by you in the 3 months preceding the claim. We are not liable for indirect, consequential, or incidental damages.
9. Termination
Either party may terminate the agreement with 30 days written notice. You will be billed for all work completed up to the termination date. Deposits and milestone payments already made are non-refundable unless Olium is in material breach.
10. Confidentiality
Both parties agree to keep each other's confidential business information private and not to disclose it to third parties without written consent.
11. Governing Law
These Terms are governed by the laws of the jurisdiction in which Olium is registered. Disputes shall first be attempted to be resolved through good-faith negotiation, then mediation, before any legal proceedings.